Beginner's Mattress Buying Guide

King Koil Mattress Reviews

Proceed With Caution

After researching King Koil mattress reviews it appears to be one of the more diverse brands on the market. They offer a variety of models ranging from very economical, basic products that almost anyone can afford to more luxurious products which are sometimes used by hotels.

Most models are innerspring based and come with the following options for the sleeping surface: firm, plush, pillow top, euro box top. For a very thorough look at the product line see King Koil Mattress.

King Koil Firm Pillowtop Mattress


Regardless of the model, a King Koil pillow top mattress seems to deliver the most comfort and satisfaction at first. In King Koil mattress reviews, many consumers report feeling quite blown away by the comfort of the mattress top when they first lie down. In fact, many state that it's difficult to get out of the bed in the morning, but once they do they feel energized and well rested.

Spine Support Jumbo Pillowtop model.

Consumers also tend to appreciate the extra support around the edges and the fact that they can move around without disturbing someone else sleeping on the other side of the bed.

Less motion transfer is a great convenience for couples or families who often sleep with children.

The problem is that many of these consumers later come back to update their King Koil mattress reviews, stating that they started to break down and form extremely uncomfortable body impressions and even giant sinkholes within a very short period of time.

(Pictured above: the Spine Support Jumbo Pillowtop model.)


King Koil Complaints


Body impressions are a common problem with pillowtops in general, not exclusive to this brand. However, if a giant crater forms in the mattress after only a few weeks then it's almost certainly a major manufacturing defect. This is something that you'd think would be covered under the warranty. Unfortunately this doesn't seem to be the case and is the cause of quite a few King Koil complaints.

Laura Ashley pillowtop model.

Even in models without the pillowtop, a similar problem is being noted. Though some reviewers don't find the firm mattresses to be quite firm enough, most consumers report feeling very comfortable and at ease on their new mattress at first.

Yet, within a short time they tend to sag toward the middle. Again, depending on the severity of the sag, this is not a problem with King Koil alone, as it is seen with many innerspring mattresses on the market today. If the sag is extremely severe however, the company should just replace the mattress - no questions asked - in my opinion.

(Pictured above: a Laura Ashley pillowtop model.)


Poor Customer Service


Perfect Contour Beatrice Pillowtop model.

What does seem to be rather unique to this brand is the extremely poor customer service. One of the major complaints in King Koil mattress reviews is the difficulties many consumers have trying to get the company to live up to their warranty.

It's understandable for a company to have a bad production run once in a while. It happens in other industries such as car manufacturing all the time. But if Toyota discovers a problem with a certain number of vehicles they inform their dealers and either fix it for free or recall the product completely. King Koil appears to do just the opposite. They make it extremely difficult just getting the mattress replaced, to say nothing about getting your money back.

(Pictured above: The King Koil Perfect Contour Beatrice Pillowtop mattress available priced around $1100 for a Queen size.)


King Koil Mattress Reviews - Warranty Claims


Laura Ashley Euro Boxtop model.

With other brands you can usually go back to the retailer and get them to replace the mattress within a certain time frame. Their return policies are often much better than the manufacturer's warranty (which is sad statement of the integrity of the industry overall). But customers have reported not having any better luck with retailers than they did with the company itself.

This means if you purchase a mattress and it starts to cave in as it has for some people, you may have a fight on your hands trying to get any justice from that warranty. In other words they're not worth the paper they're printed on. The warranties are giving a false sense of security to buyers who feel they're protected. It's a marketing ploy used by many of the top brands. They're full of questionable conditions hidden in the fine print which are very difficult to meet and give the company easy excuses for denying claims.

(Pictured above: a nice looking Laura Ashley Euro Box Top mattress set.)

The models which appear to have the most problems are the King Koil Posture Bond Perfect Contour and the Natural Response line which is supposed to be their top of the line and is probably the most expensive. The particular models that the reviewers were referring to appear to have been discontinued so they're current offerings may be better made. Or not.


Positive Comments In King Koil Mattress Reviews


King Koil Affinity double sided model.

With all that said, I don't want to condemn the entire brand because of the negative King Koil mattress reviews - I've seen positive comments as well.

People who have bad experiences are more likely to post reviews. So the overall picture from doing research at consumer review sites can possibly be skewed towards the negative.

One model that is highly recommended is the King Koil latex mattress - Natural Elegance. It's made with a Talalay latex core, which is much more durable than other types of foam and is one of the best materials available for bedding. It's known to hold up for much longer without sacrificing any of the comfort.

In fact it's actually more comfortable because it eliminates pressure points caused by springs and doesn't sleep hot like memory foam. The price tag also seems to be reasonable when compared with other rubber latex mattresses on the market. Unfortunately it looks as though this model has recently been discontinued. However, the general principle should apply to any decent latex mattress.

The XL Extended Life product line may be worth giving some serious consideration as well. If you're willing to spend a bit more, these models appear to be much more solidly constructed and have some serious potential.

(Pictured above: A double sided King Koil Affinity mattress set. It's rare these days to see a double sided mattress and is a step in the right direction because they definitely last longer than single sided ones.)

(Pictured below: the King Koil Extended Life Plus sleep system. The XL series has impressive construction specs and should last longer their other products. This particular model has a unique two sided detachable topper which can be flipped and attached to the other side of the mattress. It sounds like a great idea and could signifigantly lengthen the life of the mattress.)


King Koil Mattress Reviews - My Recommendation


King Koil Extended Life Plus mattress set.

Due to the amount of negative King Koil mattress reviews in general I simply can't recommend them. However, there is some value in the product line as their prices are fairly affordable.

Most should hold up for at least 3-5 years before the above mentioned problems may start to set in. Unfortunately, this is significantly lower than the industry average. Too often I've read reports of them being cheaply made and having shoddy workmanship. Reviewers say they felt fantastic in the showroom and for the first few nights but quickly deteriorated and either became uncomfortable or had major manufacturing defects.

This probably isn't applicable to everything they make, but why even risk it when there's so many other brands available with less problems? Particularly disturbing are the horror stories about people trying to get the company - or even the retailers - to honor the warranty. You see the same thing with other mattress companies, as they all make it quite difficult, but the King Koil complaints were even worse than usual.

Don't waste your time and money - just go with a well known brand like Tempurpedic instead. I personally have slept on one for years and it's the most comfortable mattress I've ever owned. Something like the mid-priced Tempurpedic Contour series or other models would be perfect for most people. I've heard they have fewer customer complaints than any other brand which is probably why they've been on top for so long.


Good Place To Buy


If you're interested in purchasing a Tempurpedic mattress we recommend Relax The Backicon. They specialize in products for back care and are a well established retailer with over 100 stores nationwide. They offer free shipping on orders over $300 and have a proven track record of customer satisfaction. Most importantly they offer a 90 day comfort guarantee.


Have You Owned A King Koil Mattress?

Would you recommend one to others? Share your King Koil mattress reviews here!

Suggestions for what to include:

Is your mattress firm, plush, or a pillowtop?

Does it have innersprings, memory foam or latex?

How much did you pay for your mattress?

How long have you owned it?

Has it held up well over time?

Would you recommend your mattress to other visitors to the site?

Anything else you would like to share about your experience?

A photo of your mattress would be great but is not required.

Which model are you writing about?

What Other Visitors Have Said

Click below to see contributions from other visitors to this page...

King Koil Mattress Set PCFL Q (5) 
Purchased from Art Van in metro Detroit 1/10. Pillowtop queen set felt great in the store. We prefer a softer mattress and liked the King Koil because …

King Koil Karma 
This is a firm, pillowtop model that cost over $700 and began to get body impressions just months after we bought it. The representative I spoke …

King Koil Plush Pillowtop Not rated yet
I bought my plush mattress 4 years ago. I paid R6000. It WAS a wonderful bed and gave me a good nights rest for a while. Then suddenly it sagged and …

King Koil Posture Bond Mystique Not rated yet
We have owned this mattress for about 13 years. My husband's father bought it for him when he was still living at home and had some back issues. It …

King Koil Deville Pillowtop Mattress Not rated yet
Very unsatisfied with our King Koil Deville mattress. It is a pillowtop, and is like sleeping in a hammock. It has caused me neck and back pain, of …

King Koil Mattress Not rated yet
My mattress is not even 1yrs old. I sent a picture to the store but because it went under new management, they can't get credit for exchanging my mattress. …

King Koil Arlington Not rated yet
We received our $600 bed less than a year ago from BedMart as a replacement for another King Koil ($800) that got so soft we couldn't roll over and ended …

King Koil Comfort Solutions Not rated yet
These are a poorly constructed beds made to look like a quality mattress and foundation. We owned our mattress for 1 year when the center started to cave …

King Koil Tiara Pillow Top Innerspring Not rated yet
I bought the set 11 years ago, and this pillow top was amazing for 10 years before I began to notice body impressions. The warranty was for 10 years, …

Perfect Contour Revive by King Koil Not rated yet
Bought the king size Perfect Contour Revive by King Koil. Of all the mattresses we looked at (many, without regard to price) this was the most comfortable. …

King Koil Empress Not rated yet
Purchased in 1990. Over 20 years of enjoyment. Paid $800 for it. Was very firm but comfortable. Just had to replace it because the padding …

King Koil Mattress Not rated yet
I have had nothing but a positive experience with my King Koil mattress. It is now almost 20 years old and just beginning to sag in the middle. …

King Koil Pillowtop Mattress Not rated yet
We bought a King Koil medium pillowtop mattress about 12 months ago. My husband had an accident which affected his back, and was spending quite a bit …

King Koil Posture Bond Domani 4" Memory Foam Top Not rated yet
Bought 7 years ago. Very comfortable for the first few years. Now sagging where you sleep. Rotated mattress 2 times a year. Was told it will …

King Koil Posture Bond Ultra Luxury Not rated yet
I bought my full size King Koil, plush innerspring mattress set 11 years ago. It was on sale for $699 and felt amazing. I have fibromyalgia so this …

King Koil Imperial Spinal Guard Not rated yet
The mattress is firm with innersprings. We've owned it for over 20 years and it is just now starting to sag in the middle and needs to be replaced. …

King Koil Empress Queen Size Not rated yet
Our mattress set was sold to us with a new bedroom set. Sadly, we bought it on sale without trying it. We took it on "King Koil is a good name, and this …

King Koil Arlington Plush Mattress Not rated yet
My mattress is a plush top, I have a queen size, my best friend got a king size, about a year ago. I think it has innersprings, pretty sure it's not …

King Koil Posture Bond Not rated yet
I have a Posture Bond Charm firm mattress. My Father gave it to me because he moved. He owned the bed for almost ten years so I was expecting to throw …

King Koil Spinal Supreme Not rated yet
It sagged on both sides after two to three weeks of use. It took about 4 months of letters, phone calls, reports and emails to finally get the mattress …

King Koil Grand Indulgent Pillowtop Not rated yet
The mattress is a king size (14x76x80). I bought it 12/13/2008. I paid $2300.00 for it. That included two what they called a foundation (9x38x80) and …

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