Beginner's Mattress Buying Guide

Original Mattress Factory Orthopedic

by Joni
(Pittsburgh, PA)

This is by far THE WORST mattress I have ever owned!!!

We took the time at the store to lie on the floor model mattresses for half an hour to make sure they were comfortable. The floor model was, but the mattress that was delivered to our house was TERRIBLE!!!!

It is higher in the middle so you always feel like you are rolling off the side. It is very uncomfortable and results in pressure points so you toss and turn all night.


BMBG replies:

Thanks for sharing your experience Joni! We'd be surprised if the Original Mattress Factory didn't offer some sort of comfort guarantee for a few months after you purchased the mattress.

Even if they don't it may be worth calling them and seeing if you can work out some sort of exchange as they seem to be a pretty good organization overall.

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Mar 13, 2013
LOVE Original Mattress Factory!
by: Anonymous

I chose a mattress from The Original Mattress Factory that ended up being too soft for me.

I exercised their 12 month exchange policy and for about $160 got a NEW mattress and actually donated mine to Goodwill! They were pleasant to work with and I am much happier on a firmer bed!

It was my mistake not theirs that the mattress was too soft and they made it right!

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